FAQs
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QUALITY
TRANSPORTATION
AFTER-SALE SERVICE
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How many forms of transportation?

We can provide all kinds of transportation as customers' requirement, LCL or FCL by Sea or Railage ; By Air; By Express delivery.

Are these forging and casting products durable?

yes,they are. The whole body were casting and forged, andmaterial is steel, be tempered and quenched , finish is hot dip galvanized toproof rust, can be well working performance outdoor.

Can your factory produce according to our drawings?

Yes, our technicians will analyse whether it isfeasible according to the drawingsprovided by the customer. If there are problems, we will communicate with thecustomer to reach on an agreement in time, and then arrange the samples and theproduction process.

Can your factory provide samples in advance?

Yes, we can provide samples if you needed. 

can you return or exchange the defective products if there are any quality problems?

Definitely yes!       1) If itis the overall quality problem, we can accept the return of the goods. (Butthis situation has not happened so far, because customers has highly recognizedthe quality of our products)2) If it is only a few or a small quantity, we can arrange to re-deliveryin our next purchase free of charge.

Can you arrange export to foreign destination?

Yes, we can arrange export according to customers' requirements.

Could your company provide shipping supplies to ships alongside the dock directly?

Yes ,we can provide“one-stop”shipping services to our customers in allcoastal ports in China and in most important coastal ports overseas.

Can your factory provide the mechanical properties and chemical element testing report?

Yes, we can provide if customer needed.

What kind of Classification Society Certificate of products do your factory provide?

Ourcompany can provide the following classification society certificates: CCS, ABS, DNV-GL, BV,NK, KR, LR.